I’m a mixed methods researcher with a large toolbox. This page showcases some of the methods I’ve used.
Usability testing for products in development
In my current position, I work collaboratively with VR game developers to support user-centric game development. Much of this work involves in-depth 1:1 interviews, and observing consumers getting hands-on experience with VR products in development. I get to work with games all along the development pipeline, from greybox, to mechanical proof of concept, to vertical slice, to gathering input on games post-launch.
Previously, in education work at foundry10, I collected user experience data on VR products post-launch, with a focus on their relevance for education. I also designed usability and feasibility research for a prototype web application to help teachers and school administrators evaluate the impact of esports in schools.
Experimental user experience research
I was the research lead for an experimental study looking at engagement, empathy, and narrative with commercial virtual reality experiences. I lead experimental design, data collection, and analysis for the study. We presented the results of this study at GDC 2018, a prominent game developer conference, and at CHI 2018, a leading conference on computer-human interaction.
New User Experience (NUX) for wrist-based interaction
I conducted UX research in collaboration with engineering, product, and data science teammates at Meta to optimize the new user experience for a wrist-based interaction tool. I shared insights on contextual learning and feedback systems, and these insights informed software product decisions and motivated subsequent engineering efforts. More information upon request!
Cluster analysis
I’ve used cluster analysis with survey data to look at user experience in a number of areas, including tracking engagement with technology over time, understanding churned users, and exploring user motivations for using technology.
Ethnography and network analysis
In collaboration with Young Women Empowered (Y-WE), a young women’s leadership camp, foundry10 conducts service design research. I analyze ethnographic and network data to study year-over-year outcomes in community building, staff experience, and support structures.
- Poster presentation - Links between social support and relationship quality in a group mentoring context
- Qualitative article - “Here I can just be myself”: How youth and adults collaboratively develop an identity-safe community across difference
- Demo slide deck showing how network analysis can be used for program evaluation.
Survey development
I’m passionate about survey validation, and about working with partners and the people they’re serving to identify important things to measure. I was the project lead at Health Research Associates for the PRO Consortium’s Non-small cell lung cancer (NSCLC) study, a multi-sponsor effort to develop a lung cancer symptom inventory that can be used to support labeling claims. Through 2016, I managed the study’s literature review, protocol development, qualitative research, item generation, electronic product development (through a 3rd-party vendor), report writing, and dissemination (example posters here and here).